News & Media: Videos

Our NDIS Story

PIR Clients and Support Facilitators share their experience and insights into working in partnership with the National Disability Insurance Agency (NDIA) over the last 3 years and how Hunter PIR is able to really assist people with a severe and persistent mental illness better understand and access the National Disability Insurance Scheme (NDIS).


Mark’s Message for PIR

Mark called because he just had to share his good news. He had applied for a support package with the National Disability Insurance Scheme (NDIS) and had let them know just how much PIR had done for him. Mark had worked closely with his Support Facilitator and said that it was this relationship that made a  difference for him.  The support he received gave him “a warm feeling, like coming home”

Falling Into Place 

In this personal story you will hear from Michael and Heather about what PIR has done for Michael, Heather and their family. Michael has been able to discover what life is to him, he explains how before PIR he felt that he just existed and that he was just “waiting to die”.

Julie – A Carer’s Story

“For all those years we went around and around in the same circle ….no one was doing anything to get him well enough … we’d lost support … we were very much lost and didn’t know where to turn until we found RichmondPRA who do the PIR Program … She’s taken the burden off me … I’m thrilled that Jayne is there doing what she does …”

2015 Forum – Working Together For Change

Hunter Partners in Recovery held a very successful Forum titled “Working Together for Change” in Newcastle in October 2015. People at the forum were very fortunate to hear from Keynote speakers Frank Quinlan – CEO Mental Health Australia and Leanne Wells – CEO Consumer Health Forum of Australia.

The forum showcased current projects, and explored issues around the themes of Collaboration; Aboriginal & Torres Strait Islander Community Engagement; Consumer & Carer Participation and Homelessness / Housing paying particular interest to the Hunter Region in New South Wales.

To access Leanne Wells and Frank Quinlan keynote speeches as well as the fantastic Q&A session go to the Hunter PIR YouTube channel.

Aboriginal Community/Cultural Mentors


Aboriginal and Torres Strait Islander people experience high levels of psychological distress at a rate significantly greater than the non-Indigenous community.

The Hunter PIR Aboriginal Advisory Group proposed the development of a group of Aboriginal Mentors in recognition of this community need.

The Aboriginal Cultural Mentors will provide localised, culturally appropriate mentoring support and ongoing cultural learning for non-indigenous people who deliver services to Aboriginal and/or Torres Strait Islander people and their communities.

A Better Mum – Mellissa’s Story


Mellissa had been experiencing significant challenges since her troubled childhood. She had lost the most important things in her life before finding Hunter PIR. 

“I put myself in hospital … I was having a very hard time in life … I had nothing … I wasn’t a good mum, I wasn’t good for my children and I had to get better to become a good mum. If I didn’t have Partners in Recovery in my life I would surely be back in hospital.  Since getting better I’ve learned to interact with people again … my kids see a big change … I had to do a lot of work to get back up there.  Hunter Partners in Recovery help people get back up, they care”. 

See other personal stories of other Hunter PIR consumers and carers on our You Tube channel.

Mark – The Unofficial Mayor


Mark is a PIR consumer from the Lake Macquarie area supported by the Charlestown-based Neami National team. He had experienced significant physical injuries resulting from a fall, and had been dealing with mental health challenges for many years before connecting with PIR. 

“Sitting in the house no hope no future … thinking every night you go to bed maybe I’ll get lucky and I won’t wake up, now it’s completely changed.  My connection with Partners in Recovery has been the turning point in my life … my family’s got pride in me now that I’m not a burden to them anymore”.

Help with Hoarding & Squalor

Hunter PIR partner, Aftercare, is heading a working group of key stakeholders trying to tackle the problems of hoarding and squalor that affect many people living with a mental illness in the Hunter community. Compulsive hoarding can pose significant health and safety risks to individuals such as tripping hazards, an increased risk of fire and poor hygiene.  Hoarding and squalor are frequently the result of complex contributing factors, and require a multi-agency approach to resolve.

The Working Group will coordinate a range of activities and services targeting consumers in the Maitland, Cessnock and Dungog areas.  These will include facilitating access to specialist clinician support and group therapy; providing education and training for mental health and community support workers; and the presentation of a community forum to provide practical information and raise awareness of hoarding and squalor behaviours among community managed organisations.

STOP PRESS: See the NBN News story about the Hoarding & Squalor Working Group on Wednesday 17 June featuring the personal story of an Aftercare  peer support worker.